Digital Services Act (DSA)
Regulation of the European Parliament and of the Council of October 19, 2022 No. 2022/2065 on a Single Market for Digital Services - DSA1. Reporting Options
Contact point for authorities pursuant to Art. 11 of Regulation (EU) 2022/2065
Language of communication: German, English
This e-mail address is intended exclusively for inquiries from authorities pursuant to Art. 11 DSA.
Other inquiries will not be processed or answered.
Notification procedure pursuant to Art. 16 of Regulation (EU) 2022/2065
Contact form
This contact form is intended exclusively for reports of illegal content in accordance with Art. 16 DSA. Other requests will not be processed or answered.
You can also send an e-mail with your details via tkg-anfragen@ip-projects.de
Please ensure that the following details are included:
- A duly substantiated explanation of why you consider the information in question to be unlawful
- A clear indication of the exact electronic storage location, such as a precise URL and, if necessary, other relevant information to identify the content concerned
- Your name and e-mail address, unless you are providing information relating to Directive 2011/92 EU of 13.12.2011 and
- A statement that they have a good faith belief that the information and statements contained in the notification are accurate and complete.
If we have your contact details, we will send you a notification of receipt immediately and send you our decision regarding the reported content immediately, if necessary with information on legal remedies.
2. Justification
We will provide all affected users with a clear and specific justification for any restrictions we may impose. These may include the following measures:
- Restrictions on the display of individual information, including removal of content, blocking of access to content or downgrading of content,
- Suspension, termination or other restriction of monetary payments,
- Suspension / blocking or termination of all or part of the service,
- Suspension / blocking or closure of your account
3. Legal Remedies
You can lodge an appeal with us against the aforementioned measures, which should be substantiated. Depending on the success of the appeal, we will revoke the measures imposed.
You can also initiate an out-of-court dispute resolution procedure with the Bundesnetzagentur (Federal Network Agency) as the national coordination body for digital services.
Regardless of the aforementioned channels, the ordinary courts are always an option.