Server Monitoring
- ✓24/7/365 server monitoring
- ✓notification via email / SMS
- ✓availability statistics
Server Monitoring Offer Details
Check_MK Servermonitoring
Monitoring Location
A good monitoring does not monitor the server landscape within its own network, so that network disturbances / network problems are also detected and reported by the monitoring. We therefore operate our monitoring servers outside our overall network at our data center location WUE1 in Würzburg. Due to the external monitoring location, we can thus ensure that we can also quickly identify and solve network problems.
If an additional SLA has been booked for the availability of server systems, monitoring is carried out in parallel via two external locations that communicate with our data centers via different data connections. This also allows us to rule out routing problems that could lead to a potentially faulty fault report.
Monitoring fault notification
So that you are quickly informed about a malfunction, you get your own access to our Check_MK instance. Thereby you have the possibility to deactivate checks or to pause the monitoring temporarily in case of maintenance, so that no notification takes place.
The notifications of our monitoring instances take place by e-mail or SMS. In exceptional cases we can perform webhook implementations for an individual fee, for example to send a push notification to a Matomo / Rocket Chat instance or a ticket system. However, this has to be set up individually by our support, which may incur additional costs.
Monitoring Availability Statistics
In order to be able to identify possible performance problems in the past, it is important that monitoring also provides historical values. For example, memory usage or server load can be essential for identifying performance problems at a given point in time. Check_MK therefore keeps availability statistics with historical values, which can be queried via the Check_MK web interface. The data is stored over a year and also includes a trend, such as the expected storage growth in the next 24 hours.
Intervene in case of disruptions
The offered server monitoring does not include any intervention of our employees in case of malfunctions, but only the notification of our customers. Otherwise this would not be economically feasible, especially in view of our standby costs.
If you would like our technicians to intervene autonomously in the event of a malfunction, you will need to book a managed server product. This way we can ensure that our technicians are notified about the problem even outside business hours and take care of the fault management. In order to guarantee efficient technician support here, we need the login data of a server. This extensive service can therefore only be provided with a larger surcharge. If no management is booked, only you will receive a notification about the malfunction and have to contact our customer support if necessary.
Monitoring Services
There are countless services that can be monitored within Check_MK. We have summarized the most important monitoring functions.
System performance monitoring
Damit Sie immer im Blick haben, wie stark der Server aktuell ausgelastet ist, überwachen wir zahlreiche Systemparameter wie zum Beispiel:
- RAM usage
- CPU usage
- number of processes
- disk utilization
- network load
These parameters can be very important to detect possible bottlenecks in the system performance over a longer period of time. You can also see whether applications cause problems on the system side as soon as they are active for a longer period of time.
Service Monitoring
After installing the server with your application or web services, we install the Check_MK agent. This scans the system for all running processes and adds the services in the monitoring which are currently started on the server. For known services our standard monitoring parameters are defined. A special feature is our MySQL monitoring. Not only the availability of the service is monitored, but also the MySQL InnoDB I/O, MySQL Sessions and MySQL Connections. A connection problem can therefore be detected and solved very quickly.
The services that are started, but for which there is no direct monitoring set, are grouped and monitored as System Services. Here it is only checked whether the service is started. If a service is no longer started, a monitoring event is triggered.
Supported operating systems
The Check_MK agent can be installed on Windows and common Linux operating systems without any problems. However, most monitoring parameters are available on Linux operating systems.
On Windows operating systems, as on Linux, system parameters are monitored, but in a different way. Here a monitoring of the most important Event Logs of Windows, as for example the Log HardwareEvents or Log Security, takes place. Likewise a Disk I/O Summary as well as the current non removable disk use can be called up over Windows around the non removable disk extent of utilization always in the view to keep.